This policy details the types of information we may collect, how we use that information, and the measures we take to safeguard the data we receive. We will not sell personal data to third parties.

Collection and Use of Personal Information

Personal information is data that may be used to identify an individual. This information may be collected through survey responses or recorded audio data in our application. You may be asked to provide your personal information in the assessment process utilizing the Canary Speech application.   

Canary Speech and its affiliate companies may share this personal information with each other.  The use of the shared data will be consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products and/or services. You are not required to provide the personal information that we have requested. However, failure to provide requested data may limit the products, services, and/or results provided. Failure to provide the requested data may also limit our ability to respond to any inquiries you may have submitted to us.

Changes to Our Privacy Policy

We may make minor changes to this Privacy Policy that do not materially impact how we use your personal information. You are responsible to review this Privacy Policy periodically. Your continued use of our services, website, or application indicate your acceptance of this Privacy Policy as it exists at the time of your use.

What Personal Information We Collect

Through the use of our product or services, we may collect personal information to include your name, mailing address, phone number, email address, and contact preferences. We may also collect other information including audio/voice recordings that are automatically encrypted and securely transferred from the device to a secure database.

How We Use Your Personal Information

The personal information we collect allows us to keep you posted on Canary Speech’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by emailing us at support@canaryspeech.com, or by opting out within received communications.

We also use personal information to help us create, develop, operate, deliver, and improve our products, models, platforms, and services. 

Collection and Use of Non-Personal Information

We may also collect data that does not allow direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for legitimate business purposes. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a Canary Speech product is used so that we can better understand customer behavior and improve our products, services, and advertising.

We may collect information regarding customer activities on our website, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

We may also collect data about how you use your device and applications in order to help improve our application.

If we combine non-personal information with personal information, the combined information will be treated and secured as personal information.  

Cookies and Other Technologies

Canary Speech’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. 

We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Canary Speech and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Canary Speech more convenient and personal. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system, and provide you with better customer service.

If you want to disable cookies and you are using a web browser or web view, you must turn them off within the applicable web browser. Please note that certain features of the Canary Speech website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, and date/time stamp.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user-base as a whole. Canary Speech may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Canary Speech website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

Canary Speech may make certain personal information available to strategic partners that work with Canary Speech to provide products and services, or that help Canary Speech market to customers. Personal information will only be shared by Canary Speech to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes. We will never sell your personal information.

Service Providers

Canary Speech shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Canary Speech operates.

Others

It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for Canary Speech to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any, and all personal information we collect to the relevant third party.

Protection of Personal Information

Canary Speech takes the security of your personal information very seriously. Canary Speech online services protect your personal information during transit using encryption such as Transport Layer Security (TLS).

When posting on a Canary Speech forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. 

For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information 

Canary Speech makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You have the right to know what personal information Canary Speech holds for you personally, and to request that the information is corrected or deleted.

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your Canary Speech Application and reviewing your profile details. We will provide you with access to request that we correct the data if it is inaccurate, or delete the data if Canary Speech is not required to retain it by law or for legitimate business purposes. 

We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. 

Access, correction, or deletion requests of personal information can be made via email at support@canaryspeech.com.  

Children

We understand the importance of taking extra precautions to protect the privacy and safety of children using Canary Speech products and services. Accordingly, we do not knowingly collect, use or disclose personal information from children under 18, without verifiable parental consent.

Third-Party Sites and Services

Canary Speech websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties – for example, a third-party iPhone app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Our Company Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Canary Speech employees and strictly enforce privacy safeguards within the company.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. If you reside in Europe or in various other countries around the world, you are protected by privacy laws in your legal jurisdiction. In those cases, you consent to the transmission of your personal information into the United States and storage of your personal information on servers within the United States, which may subject your personal information to United States law. 

Privacy Questions

If you have any questions or concerns about Canary Speech’s Privacy Policy or data processing, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us via email at support@canaryspeech.com. All such communications are examined and replies issued where appropriate as soon as possible. 

If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. At your request, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Canary Speech may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be provided to our existing users along with the updated Privacy Policy.

Canary Speech, Inc., 3305 N University Ave. Suite 200, Provo, Utah 84604

Date: 24 August 2022 Privacy Policy version no: 1.0